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Frequently asked questions

WHAT ARE THE SHIPPING OPTIONS?

We offer free shipping worldwide, a 14 day returns policy, free UK exchanges and a Click & Collect service with DPD.

We offer free shipping worldwide, a 14 day returns policy, free UK exchanges and a Click & Collect service with DPD.

CAN I RETURN MY PRODUCT?

We will refund or issue credit to spend with us on a future occasion, provided the product is returned within 14 days, has not been worn and is returned in its original condition with its original packaging.

We will refund or issue credit to spend with us on a future occasion, provided the product is returned within 14 days, has not been worn and is returned in its original condition with its original packaging.

HOW DO I CONTACT YOU ABOUT MY ORDER?

Please use our contact form to get in touch, quoting your order number.

Please use our contact form to get in touch, quoting your order number.

Need an answer right now?

Check out our frequently asked questions page for our full list of most common queries.

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FREE & SIMPLE EXCHANGES

Need a different size? No problem! We'll send you an exchange pair for free (US orders only).

FREE SHIPPING

We offer worldwide shipping, free US shipping on orders over $50 and free next day shipping on orders over $200.

ECO PACKAGING

Every order is packed safely and securely using only environmentally friendly materials.

Our store

123 Fake St.
Toronto, Canada

Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm